Account Manager

Job Title: Account Manager

Location: Gothenburg

Job Type: Full-Time, Onsite

Department: Direct Sales / Business Development

Reports To: Vice President - Sales

Job Summary:

We are seeking a dynamic and results-driven Key Account Manager to manage and grow relationships with key clients. This role involves developing long-term partnerships, identifying client needs, and delivering tailored IT solutions. The ideal candidate will have a strong IT sales background, excellent communication skills, and a proven track record in account management with a good deal shaping and winning history.

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Key Responsibilities:

• Develop and manage strong relationships with key accounts, ensuring client satisfaction and loyalty.

• Act as the primary point of contact for all client interactions related to IT products and services.

• Understand client business goals and align them with appropriate IT solutions (hardware, software, services, cloud, networking, etc.).

• Identify new sales opportunities within existing accounts and proactively engage clients for upselling and cross-selling.

• Collaborate with internal teams (technical, support, product, marketing, presales, solution, delivery) to deliver customized solutions.

• Monitor market trends, competitor activities, and industry developments to identify potential areas for growth.

• Prepare and deliver sales presentations, proposals, and product demos tailored to client needs.

• Meet or exceed assigned sales targets and KPIs.

• Maintain accurate records of account activities, pipeline status, and forecasts using CRM systems.

Requirements:

• Bachelor's degree in Business, Information Technology, or related field and MBA is plus

• 15+ years of experience in IT sales, account management, or business development.

• Strong understanding of IT infrastructure, software solutions, and enterprise services.

• Excellent interpersonal, negotiation, and communication skills.

• Ability to work independently onsite with clients and manage multiple priorities.

• Proficiency in CRM tools and Microsoft Office Suite.

• Willingness to travel locally or regionally as required.

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Benefits:

• Competitive base salary + commission

• Career development opportunities

• Performance-based incentives

• Collaborative work environment