IT Specialist

Matsmart is a different kind of food store, challenging the thought of sustainable consumption. We’re a European grocery e-commerce, aiding the sustainable reform of our food system by giving everyone a chance to save our planet in an effortless way. We partner with food and FMCG companies to save products at risk of going to waste by re-selling them at discounted prices directly to consumers: sustainable, affordable and accessible to all. Today, our shops are open in Sweden, Finland, Denmark, Germany and Austria.

Working at Matsmart, you will join our fight against food waste and contribute to making the world a better place.

We are looking for an IT Specialist to join our team in the fight against food waste. In this fast-paced role, you'll solve problems, support users across a variety of systems, and keep our IT operations running smoothly—from user support to device management.

• Provide user support both on-site and remotely, using our ticketing system (Jira Service Management experience is a plus)

• Troubleshoot and resolve issues on both PC and Mac devices

• Perform basic network troubleshooting, including Wi-Fi issues

• Handle printer setup and basic maintenance

• Maintain password management systems (e.g., 1Password)

• Manage and troubleshoot basic integrations, such as SSO

• Support basic security tasks: patch management, triaging Microsoft Defender alerts, making sure users and devices are secured

• Administer and support devices using Microsoft Intune

• Manage users and groups in Entra ID (Azure AD)

• At least 2–3 years in a similar IT support or administration role

• Strong troubleshooting and problem-solving skillsCuriosity and a drive to improve systems, processes, and the user experience

• Ability to communicate clearly with both technical and non-technical users

• Experience in working with consultants, suppliers

• A self-starter attitude with the ability to prioritize and handle multiple tasks

• Experience with Entra Conditional Access policies

• Deep understanding of Intune policy management

• Familiarity with Azure resource management

• Experience working with Google Workspace (strong preference)

• Ability to manage Slack workspaces

• Knowledge of setting up and managing integrations (SSO, user/group provisioning)

• Experience managing mobile plans, hardware procurement, and software licensing

• Automation of IT tasks and workflows using tools like PowerShell, Python, or no-code platforms

• Competitive salary and benefits package

• Opportunities for growth and professional development

• Supportive and inclusive team environment

• Modern tech stack and tools

Flexible work options (depending on role specifics) Matsmart offers a social and energizing workplace where creativity and ideas are more than welcome and appreciated. We like to explore, and encourage testing and learning, taking ownership and action. We strongly value collaboration and showing we care for one another. We win and lose together as one team.

Matsmart is growing. This means we offer being part of an exciting journey where we grow in terms of teams, new markets, new products and the development of the platform. Together we are building a successful and unique e-commerce company that is contributing to a more sustainable world.