Senior Critical Environment Technician

Overview

As a Senior Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This includes coordinating with suppliers/vendors, working with management on operational, risk and safety issues, mentoring CE Technicians, understanding critical environment equipment, performing maintenance, responding to incidents, and using telemetry to monitor equipment performance.

Microsoft’s CO+I powers our cloud services. As a CET, you will help deliver infrastructure for services like Bing, Office 365, Xbox, OneDrive, and Azure. CO+I emphasizes employee development through training, career rotation programs, diversity & inclusion events, and certifications.

Our infrastructure includes over 200 datacenters in 32 countries and millions of servers, supporting over 1 billion customers and 20 million businesses globally.

With sustainability and optimization central to our datacenter operations, we continue to evolve to meet changing business demands as a world-class cloud provider.

Microsoft’s mission is to empower every person and organization to achieve more. We foster a culture of growth, innovation, collaboration, and inclusion built on respect, integrity, and accountability.

Qualifications

Required:

- High School Diploma, GED, or equivalent AND extensive experience in mission-critical services (e.g., data centers, oil/gas refineries, hospitals, pharmaceutical, manufacturing)

OR equivalent experience.

- Relevant experience in a specialized area (e.g., mechanical, electrical, controls).

Background Check:

- Must meet Microsoft, customer, and/or government security screening requirements.

- Microsoft Cloud Background Check required upon hire/transfer and every two years.

Preferred:

- High School Diploma, GED, or equivalent AND extensive experience in mission-critical services

OR Associate's Degree/technical trade certification OR higher education AND proficiency in mission-critical services

OR equivalent experience.

Responsibilities

- Serve as operations specialist in one CE area (e.g., electrical, mechanical, controls, generators).

- Inspect and supervise CE facility equipment (e.g., HVAC, mechanical systems) and escalate unsafe conditions.

- Use CMMS to track equipment assets and complete maintenance work orders.

- Lead onsite incident response teams and coordinate repairs.

- Develop or follow emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs).

- Perform planned, predictive, and corrective maintenance and escalate issues.

- Troubleshoot equipment, systems, subsystems, and components independently.

- Consult with colleagues on troubleshooting.

- Follow safety and security requirements (e.g., JHAs, EH&S, toolbox talks) and ensure compliance with regulations and Microsoft standards.